Privacy Policy

BREAST IMPLANTS VIRGINIA.COM is committed to protecting your privacy. We realize the importance of feeling safe online and are fully committed to ensuring that your privacy is respected and protected. This Privacy Policy applies to data collection and usage on Breast Implants Virginia.com. Please read the Breast Implants Virginia.com Privacy Policy below and also any supplementary information at the end of this Policy for additional details for services that you may use.

Our Privacy Policy below outlines the type of information we typically request of you while you are within Breast Implants Virginia.com, as well as ways in which we process and, sometimes, disseminate information collected from you. You are, of course, welcome to use the majority of our site without providing any personal information.

BY USING THIS WEBSITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, DO NOT USE OUR WEBSITES. YOUR CONTINUED USE OF OUR WEBSITE FOLLOWING THE POSTING OF CHANGES TO THIS PRIVACY POLICY WILL MEAN THAT YOU ACCEPT THOSE CHANGES.

This Privacy Policy governs Breast Implants Virginia.com and is operated in the United States and explains how we collect information on Breast Implants Virginia.com, what we do to protect such information, and your choices concerning the use of such information. We will not sell your personal information to others. This Privacy Policy may be amended from time to time and any changes will be posted on this web page. We ask that you refer back to this Privacy Policy so that you will know what our current policy is on the gathering and use of your personal information.

Please remember that this Privacy Policy applies only to information you provide to us on Breast Implants Virginia.com. Breast Implants Virginia.com is not responsible for the disclosure of your personal information that you may post in any public forum (e.g., message boards or chat room) or for the privacy practices of websites that you may link to from Breast Implants Virginia.com that are owned or operated by third parties.

This policy does not apply to the practices of companies that Breast Implants Virginia.com does not own or control or to people that Breast Implants Virginia.com does not employ or manage. Breast Implants Virginia.com does contain links to other websites not owned or operated by us (e.g., if you "click" on a banner advertisement, you will likely be taken off Breast Implants Virginia.com). We will make reasonable attempt to make it obvious to you when you leave Breast Implants Virginia.com and enter these websites by opening a new browser or otherwise notifying you that you are leaving Breast Implants Virginia.com. However, please be aware that we are not responsible for the privacy practices of such websites. We encourage you to be aware that when Breast Implants Virginia.com link to other websites that you read the privacy policies of each and every website. This Privacy Policy applies solely to information collected by Breast Implants Virginia.com.

Collection and Use of Children's Personal Information

We are committed to protecting the privacy of children. The Children's Online Privacy Protection Act ("COPPA") requires that we inform parents and legal guardians about if and how we may collect, use, and disclose personal information from children under 13 years of age; and that we obtain the consent of parents or guardians in order for children under 13 years of age to use certain features of Breast Implants Virginia.com.

Breast Implants Virginia.com is not designed for or directed to children under the age of 13. We do not collect Personally Identifiable Information from any person we actually know is under the age of 13. We urge all parents or guardians to participate in their children's exploration of the Internet, and to teach their children about protecting their personal information while online. Personal information of all users (over 13) is collected, used and disclosed as described in this Privacy Policy.

Collection of your Personal Information

Breast Implants Virginia.com collects personal information, such as your e-mail address, name, home or work address or telephone number. Breast Implants Virginia.com may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites.

If you choose to sign up for a complimentary or paid subscription service we may collect additional personal information, including your credit card number and billing address, in order to create a billing account. All of the registration information you provide will be stored by Breast Implants Virginia.com. Some Breast Implants Virginia.com services, such as Breast Implants Virginia.com Community, chat and message boards, may request that you create a social nickname, which is the name you will be known by to others in those public places. You may select a different social nickname at any time. You may also choose to create an optional public profile, containing information about yourself - such as your hobbies and interests.

Any information you choose to enter in your public profile will be visible to other users of Breast Implants Virginia.com; and when you interact with other users, a link to your public profile may be displayed. Please keep in mind that if you disclose personal information through Breast Implants Virginia.com message boards, or other public online forums, this information may be collected and used by others. Breast Implants Virginia.com cautions you against providing personal information to strangers online, which they may use for illegal or harmful purposes.

Breast Implants Virginia.com may collect two types of information: personally identifiable information and non-personally identifiable information

Personally identifiable information is information that identifies you or can be used to identify or contact you (‘Personally Identifiable Information’). Personally Identifiable Information may include your name, street address (including city, state and zip code), telephone number, birth date (primarily for eligibility purposes) and billing and credit card information.

We only collect Personally Identifiable Information that you voluntarily submit to us. You do not have to provide us with any Personally Identifiable Information to visit Breast Implants Virginia.com. However, if you wish to subscribe for membership to our services, you will be required to provide Personally Identifiable Information to us. If you choose to withhold requested information, you will not be able to join our service.

When you become a registered user of Breast Implants Virginia.com, subscribe to one of our newsletters, we collect information other information, such as demographic information (e.g. age or gender), health information (e.g. current weight and height), and email address ("Non-Personally Identifiable Information").

Non-Personally Identifiable Information may also include your IP address, browser type, domain name, and other anonymous statistical data involving the use of Breast Implants Virginia.com. Non-Personally Identifiable Information is used to help us better understand who you are, what your needs are and to improve and market our services and products on the Site.

Breast Implants Virginia.com keeps track of the pages our customers visit within Breast Implants Virginia.com, in order to determine what Breast Implants Virginia.com pages and services are the most popular. Breast Implants Virginia.com may also collect certain information about your computer hardware and software. This information may include: your IP address, browser type, domain names, access times and referring Web site addresses.

Certain Breast Implants Virginia.com services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Breast Implants Virginia.com and the other company may receive information collected in conjunction with the co-branded services.

Log Files

We collect Non-Personally Identifiable Information through our Internet log files, which may record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of Breast Implants Virginia.com. This information may be used to analyze trends, to administer Breast Implants Virginia.com, to monitor Breast Implants Virginia.com usage, and to gather general demographic information. We may link this information to Personally Identifiable Information for these and other purposes such as personalizing your experience on Breast Implants Virginia.com and evaluating our goods, services and products generally.

We use the information we collect to better understand who uses Breast Implants Virginia.com, how they are used, to personalize your online experience, to assist you in using our services, goods, and products, to improve Breast Implants Virginia.com, and for billing purposes.

If you become a member or subscribe to one of our free products or services, we may use your information to send you a welcoming email that may confirm your user name and password. If you submit your email address to us, we will send you email newsletters, contact you about our products, services, and goods, and provide you with information and news that may be of interest to you. If you no longer desire to receive these communications, we will provide you with the option to change your preferences. In addition, if you identify yourself to us by sending us an email with questions or comments, we may use your information (including Personally Identifiable Information) to respond to your questions or comments, and we may use your questions or comments in our public type forums or our newsletters. We may also use the information collected to send you important service announcements and updates regarding Breast Implants Virginia.com, goods, services and products we offer and if you are a member, about your billing account status. You will not be able to unsubscribe from these service announcements and updates as they contain important information relevant to your use of Breast Implants Virginia.com. WE WILL NOT REQUEST PERSONALLY IDENTIFIABLE INFORMATION FROM YOU VIA EMAIL. We ask that should you receive what purports to be such a request from us that you immediately forward that email to info@Breast Implants Virginia.com.com.

We may also use the information gathered on Breast Implants Virginia.com to perform statistical analysis of user behavior, to analyze and evaluate issues relating to nutrition, weight loss, behavior and fitness, or to evaluate and improve our goods, services and the products we offer to you.

Except as set forth in this Privacy Policy or as specifically agreed to by you, we will not disclose any information we gather from you on Breast Implants Virginia.com.

Cookies and Web Beacons (Action Tags)

We may also collect Non-Personally Identifiable Information passively using cookies and action tags.

Cookies are small text files that are placed on your computer in order to identify (i) your Web browser (ii) the activities of your computer on our Website and (iii) your activity in connection with our advertisements and other marketing and promotional efforts. Cookies may be used to: personalize your experience on Breast Implants Virginia.com (e.g., to dynamically generate Content specifically designed for you), assist you in using Breast Implants Virginia.com (e.g., automatically loading your user name), and allow us to compile site usage statistics to better improve our goods, services and products. Cookies may also be used to conduct marketing and promotional efforts, tailor advertisements to your browser that we think may be of interest to you, or to determine the popularity of our Content. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time.

Breast Implants Virginia.com pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs, or Action Tags - that allow Breast Implants Virginia.com to count users who have visited those pages and to deliver co-branded services. Breast Implants Virginia.com may include web beacons in promotional e-mail messages or Breast Implants Virginia.com Newsletters in order to count how many messages have been opened and acted upon. Action tags, web beacons or GIF tags, are a web technology used to help track anonymous website usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of our Website, including advertisements, or email sent on our behalf, might contain cookies that are associated with action tags that are located on our Website. Unlike cookies, web beacons, or action tags are not placed on your computer.

Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. Breast Implants Virginia.com pages may also contain Web beacons placed there by third parties in order to compile aggregated statistics and to help determine the effectiveness of our joint promotional or advertising campaigns. Breast Implants Virginia.com prohibits web beacons from being used to access your personal information.

By using cookies and web beacons/action tags together, we are able to gain valuable information to improve Breast Implants Virginia.com, the goods, services and products we offer to you and to measure the effectiveness of our advertising and marketing campaigns. We do not disclose any of your Personally Identifiable Information to our advertising partners through the use of cookies or action tags.

In addition to our cookies, cookies may also be placed on your computer by third parties that we use to display or serve advertisements or to collect Non-Personally Identifiable Information in order to provide advertising-related services. In the course of serving advertisements, our third-party advertiser may place or recognize a unique "cookie" on your browser. You do not have to accept cookies to use Breast Implants Virginia.com, however, you may not be able to use certain products, services or purchase certain goods if you do not accept cookies. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the "Help" section of the toolbar.

Use of Third Party Ad Networks

The majority of the online banner advertisements you see on Breast Implants Virginia.com web pages are displayed by Breast Implants Virginia.com.

In addition, Breast Implants Virginia.com may allow other companies, called third-party ad servers or ad networks, to display advertisements on Breast Implants Virginia.com pages. Some of these ad networks may place a persistent cookie on your computer. Doing this allows the ad network to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. Breast Implants Virginia.com does not have access to or control of the cookies that may be placed by the third-party ad servers or ad networks.

Finally, please note that these advertisers and other third parties may also use their own cookies or action tags when you click on their advertisement or link to their website or service through Breast Implants Virginia.com. This Privacy Policy does not govern the use by such third-party websites or providers of third-party advertising and we shall not be liable to you as a result of your liking to third party web sites.

Access of your Personal Information, Sharing and Disclosure

Breast Implants Virginia.com and its operational service partners collect and use your personal information to operate Breast Implants Virginia.com and deliver the services you have requested. As an extra precaution, we limit access only to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you. These services may include the display of customized content and advertising based upon the information Breast Implants Virginia.com has collected. Breast Implants Virginia.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Breast Implants Virginia.com also uses your personal information to inform you of other products or services available from Breast Implants Virginia.com and its affiliates. Breast Implants Virginia.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Breast Implants Virginia.com does not sell, rent or lease its customer lists to third parties. Breast Implants Virginia.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

Breast Implants Virginia.com may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Breast Implants Virginia.com or the site; (b) protect and defend the rights or property of Breast Implants Virginia.com, or (c) act under exigent circumstances to protect the personal safety of users of Breast Implants Virginia.com services or members of the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which Breast Implants Virginia.com or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Breast Implants Virginia.com abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

We will not disclose any of your personal information unless you authorize us to do so, the law requires it, or to protect the rights or property of Breast Implants Virginia.com. Any non-personal information, communications or material you send to Breast Implants Virginia.com by Internet electronic mail are on a non-confidential basis.

We are free to use and reproduce any such information freely, and for any purpose whatsoever. The company reserves the right to use comments provided by participants on Breast Implants Virginia.com bulletin boards, chat rooms and in the Breast Implants Virginia.com newsletter as part of our promotion and marketing. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products. Any information you send to Breast Implants Virginia.com must be truthful, legal, and not violate the rights of others.

Breast Implants Virginia.com does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances: We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Breast Implants Virginia.com's terms of use, or as otherwise required by law.

We transfer information about you if Breast Implants Virginia.com is acquired by or merged with another company. In this event, Breast Implants Virginia.com will notify you before information about you is transferred and becomes subject to a different privacy policy.

Breast Implants Virginia.com displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, women ages 18-24 from a particular geographic area.

Breast Implants Virginia.com does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.

Breast Implants Virginia.com advertisers may include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies).

Third Party Information, Products and Services

We may include your information with information from other sources to assist us in evaluating and improving Breast Implants Virginia.com and the goods or services that we offer on Breast Implants Virginia.com. We may provide to third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of Breast Implants Virginia.com. For example, we might inform third parties regarding the number of unique users who visit Breast Implants Virginia.com, the demographic breakdown of our registered user of Breast Implants Virginia.com, or the activities that visitors to Breast Implants Virginia.com engage in while on Breast Implants Virginia.com. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties. We may also partner with third parties to provide you with goods, services and/or products to better serve you.

In addition, through Breast Implants Virginia.com, you may be given the opportunity to purchase (or to obtain more information) regarding certain content, products or services that are sold through a person or company other than us ("Third Party Providers"). Similarly, if you purchase a product or service through a co-branded store and not through the Breast Implants Virginia.com Store, you will likely be purchasing the product through a Third Party Providers and not from us. We will attempt to make it clear to you when you are dealing with a Third Party Providers by opening a new browser or otherwise notifying you that you are leaving our Website. For example, if you see a phrase such as "powered by" or "brought to you by" followed by the name of a person or company other than Breast Implants Virginia.com, then you are likely on, or about to enter, a web site owned or operated by a Third Party. Third Party Providers s may request that you submit certain information to them in order to purchase their products or services or to obtain additional information from them. We suggest that prior to submitting your information, you check that website's privacy policy and terms and conditions of use. We do not otherwise share or disclose your Personally Identifiable Information to Third Party Providers. You will be notified when third parties are collecting Personally Identifiable Information on Breast Implants Virginia.com. We do this so you can make an informed choice as to whether you should disclose information to a third party

Outside Contractors

We may employ independent contractors, vendors and suppliers ("Contractors") to provide specific services and products related to Breast Implants Virginia.com, such as web hosting, credit card processing and fraud screening, and developing applications for Breast Implants Virginia.com and customer relation management. These Contractors may have limited access to information collected on Breast Implants Virginia.com, including your Personally Identifiable Information, in the course of providing products or services to us. Access to your Personally Identifiable Information by these Contractors is limited to the information reasonably necessary in order for the Contractors to perform their limited function for us. We also require that these Contractors (i) protect the privacy of your Personally Identifiable Information consistent with this Privacy Policy, and (ii) not use or disclose your Personally Identifiable Information for any purpose other than providing us with products or services for which we contracted. We require our Contractors to execute agreements with us to protect your privacy.

Becoming a Member

In order to access certain aspects of Breast Implants Virginia.com, such as your meal plan, chat rooms, message boards, weight loss tools and food database, you must first complete certain steps to become a member. You will be required to provide us with Personally Identifiable Information. This information is used to help us understand who you are, and to provide you with your customized diet, to contact you about our products and services, and/or for billing purposes.

Message Boards, Chat Rooms and Online Meetings

Breast Implants Virginia.com includes one or more of the following features: message boards, or similar activities where you and other members can communicate with one another.

THIS PRIVACY POLICY DOES NOT PROTECT YOU WHEN YOU WHEN YOU USE OUR MESSAGE BOARDS, OR OTHER PUBLIC TYPE SERVICES AND PROVIDE INFORMATION (INCLUDING PERSONALLY IDENTIFIABLE INFORMATION) ABOUT YOURSELF THROUGH THESE PUBLIC TYPE SERVICES ON BREAST IMPLANTS VIRGINIA.COM.

Please be aware that any information you share in a public type forum may be seen or collected by third parties that do not adhere to our Privacy Policy. Be cautious about the information you divulge and the user name you choose.

Security

Breast Implants Virginia.com realizes how important security is to you, so we've taken a number of steps to enhance the protection of personal or confidential information provided to or from Breast Implants Virginia.com over the Internet. To help ensure the integrity and privacy of all of your information provided to us via the Internet, we use Secured Socket Layer (SSL) encryption technology in transmitting such information over the Internet to our servers. SSL technology creates a private conversation that only the computer you are using and Breast Implants Virginia.com systems can understand. The SSL technology encodes information as it is being sent over the Internet between your computer and Breast Implants Virginia.com systems, helping to ensure that the transmitted information remains confidential.

The use of SSL requires two components: an SSL-compatible browser and a Web server to perform the "key-exchange" that establishes a secure connection to Breast Implants Virginia.com server systems.

The technological requirements needed to benefit from SSL technology include:

A Compliant Browser - You will need a browser with SSL capabilities. Examples of SSL browsers include Netscape 2.0 and newer, Breast Implants Virginia.com's Internet Explorer 2.0 and newer, and the web browser for America Online version 3.0 for Windows and newer. (Note that some older versions of browsers will not support SSL sessions). If you don't already have a browser with SSL capabilities, you can download an SSL-compliant browser from the links below. In order to securely access your personal or confidential information via the Internet, we recommend you use the newest browser versions available.

A Compliant Internet Service Provider - Nearly all Internet service providers (ISPs) automatically enable the SSL session described above. If you use your company's internal connection to access the Internet and you find you cannot access the Breast Implants Virginia.com secure pages with an SSL browser described above, your company may be blocking access via a "firewall." Please speak to your firm's Internet systems administrator for further details on your network's Internet access.

Enabled Cookies - You also must have cookies enabled on your browser in order to access confidential information.

As mentioned above, we secure your information provided to us on servers located in controlled, secure environments, protected from unauthorized access, use, or alteration. Only employees who need to have access to your information to perform a specific task or function, have access. Our employees must abide by this Privacy Policy, are kept up-to-date on security practices and execute written agreements with us to protect private and confidential information. We will meet a violation of this Privacy Policy by an employee with disciplinary action. Notwithstanding the foregoing, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also a risk that others may find a way to break through our security systems. We strive to protect your information but do not ensure the security and privacy of any information you transmit to us, and you do so at your own risk.

Geographic Redundancy:

In addition to SSL technology, Breast Implants Virginia.com has established two geographically separate facilities, each with their own set of servers. In the event that we have to perform maintenance on one set of servers, your data will be available from the second (redundant) location. This also provides you further assurance that your data is kept safe and secure in the unlikely event of server problems at one of our locations.

User ID and Password:

Breast Implants Virginia.com requires the use of a User ID and Password as a security measure that helps protect your confidential information. This allows Breast Implants Virginia.com to verify who you are, thereby allowing you access to your account information and preventing unauthorized entries. When you have finished using Breast Implants Virginia.com, make sure you always log out and close your browser window.

You should be aware that browser software often "caches" a page as you look at it, meaning that some pages are saved in your computer's temporary memory. Therefore, you may find that clicking on your browser's "Back" button shows you a saved version of a previously viewed page. While caching is common on most Internet sites, Breast Implants Virginia.com does not cache your pages. Caching in no way affects the security of your confidential User ID or Password. If you use a computer in a public place to access your account information, simply quit or exit the browser software before leaving to remove the possibility of anyone else viewing your confidential information.

Firewalls:

Breast Implants Virginia.com makes use of the latest technology to protect your stored information. A firewall is considered a first line of defense in protecting private information. We use firewalls at many levels to prevent unauthorized Internet users from accessing our system. All messages entering or leaving our system pass through these firewalls and are examined according to certain security criteria we have in place. If the defined criteria are not met, the message is blocked.

Virus Protection:

Our systems are also protected by virus programs, which are kept current to the latest standards. These virus programs provide another layer of protection for our systems and our users.

Changes to this Policy

Breast Implants Virginia.com will occasionally update this Privacy Policy to reflect company and customer feedback. If there are material changes to this Policy or in how Breast Implants Virginia.com will use your personal information, Breast Implants Virginia.com will prominently post such changes prior to implementing the change. Breast Implants Virginia.com encourages you to periodically review this Policy to be informed of how Breast Implants Virginia.com is protecting your information.

Enforcement of this Privacy Policy

We may also disclose your information (including Personally Identifiable Information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process.

We may disclose Personally Identifiable Information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Service Agreement, Privacy Policy or any other published policy on Breast Implants Virginia.com, or to protect the safety and/or security of our visitors or members, Breast Implants Virginia.com or the Internet community.

If you have questions regarding this Policy, you should first contact Breast Implants Virginia.com via e-mail.

Other Uses of Information

In the event that we sell, merger or otherwise transfer all or substantially all of our business assets to a third party, or we liquidate our business, we reserve the right to transfer your information to such third party and we will use reasonable efforts to gain the agreement of such third party to this Privacy Policy. We will notify users of any such transfer through notice on our site and through email.

Contact Information

Breast Implants Virginia.com welcomes your comments regarding this Privacy Policy. If you believe that Breast Implants Virginia.com has not adhered to this Policy, please contact Breast Implants Virginia.com by telephone, e-mail, or postal mail.